At Brand Performance, we ensure the best customer service by focusing relentlessly on our customers’ satisfaction during all aspects of the shopping experience, from the immersive brand marketplaces to ordering to shipping and final delivery. Judging by the many compliments we receive from our customers, we think it’s working.
Here’s what some of our customers had to say about shopping at our partners’ stores…
Our partnership with Brand Performance began in 2007 with the re-launch of HITShopUSA and we are very pleased with our association. Brand Performance is innovative and creative in its development and continual upgrade of our site, flexible in their approach to problem-solving and responsive to our requests and suggestions for the addition of new products. Their expertise in the areas of licensing and brand building has proven to be valuable in adding unique elements to help further the consumer experience with our properties. We have expanded our relationship with a customized online apparel program including shirts, sweats and other products from Brand Performance that will be offered both on HitShopUSA and Brand Performance. --
Robert Weisstuch,
Senior VP, CIO
HIT Entertainment
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Our relationship with Brand Performance encompasses three of our key brands: Noddy, Mr. Men & Little Miss, and most recently, Eric Carle. Brand Performance has proven to be an invaluable resource, partnering with us to develop brand-centric stores, providing quarterly sales and traffic data on our sites, and even developing a well-rounded apparel program for one of our key brands, Noddy. The TTB associates are responsive to our questions and needs, flexible in their problem-solving approach, and understand the value of the licensed brand. We have worked with them on several on-line promotions and found them to be most insightful and effective in delivering consumers to our site on Brand Performance. --
Pamela Ferris-Muller
Vice President, Licensing, The Americas
Chorion Silver Lining
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“One of the most exciting elements of the retail environment is the ecommerce arena. And e-tailer Brand Performance provides the opportunity for up and coming properties to gain awareness with consumers that can then be leveraged into traditional brick and mortar distribution channels. Brand Performance is an intrinsic part of any multi-platform strategy that we execute, in order to enhance our odds of a successful launch given the challenges that exist in today’s retail climate.”--
John Gildea
Senior V.P.
Cookie Jar Entertainment
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"Ty's has the best assortment on licensed products anywhere, they work feverishly to bring the best products from around the world under one roof. Anyone looking for kids licensed products should make Brand Performance their first stop and save themselves a lot of time." --
Rich Maryyanek,
Big Tent Entertainment
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We’d like to hear what you think. Please email us at support@Brand Performance
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